Frequently Asked Questions
Below are common questions about ecrent rental services. For other enquiries, feel free to contact us on WhatsApp. WhatsApp
Browse our website, select your product and rental period, then add to cart. You can also enquire directly via WhatsApp. We will arrange delivery after order confirmation.
Rental fees are calculated monthly. Different rental periods have different monthly rates. Generally, longer periods mean lower monthly costs.
Yes, a deposit is required for all equipment rentals. The deposit amount depends on the equipment type and is fully refunded upon normal return.
After the equipment is returned and inspected, the deposit is typically refunded within 3-5 business days.
Subject to stock availability, some products can be delivered the same day. We recommend checking via WhatsApp first.
Yes, simply let us know before your rental period ends and you can renew monthly without paying a new deposit.
We arrange free door-to-door pickup at the end of the rental period. Please give advance notice to arrange a convenient time.
Yes, all equipment is professionally cleaned and sanitised before each rental to ensure hygiene and safety.
If the equipment develops a fault during the rental period, contact us immediately and we will arrange repair or replacement as soon as possible.
Of course! Feel free to contact us on WhatsApp anytime with any rental questions and we will reply as soon as possible.